The term ‘artificial intelligence,’ is bandied about a great deal. Let’s take a few moments to find out what it is and how our world is changing because of it.

Artificial Intelligence (AI) refers to computer software that engages in humanlike activities, such as learning, planning and problem-solving. Artificial intelligence underpins most of what is going to happen in our new world. It’s been around for a while, and its importance will accelerate post-COVID-19. Intelligent machines are influencing nearly every facet of our lives to help improve efficiencies and augment our human capabilities.

A working understanding of AI is critical for just about every career because machines can learn and make decisions much quicker and more accurately than humans. There are many types of artificial intelligence, where instead of being programmed what to think, machines can observe, analyse and learn from data and mistakes just like our human brains do.

Financial institutions, law firms, media companies and insurance companies are all working on ways to use artificial intelligence to their advantage. AI is used to discover fraud, write news stories, and review legal contracts. No matter what industry you are now working in, AI is rapidly changing the way things get done.